Privacy Policy
How Credenza Pro collects, uses, and protects personal information.
1. Identity of the Controller
Credenza Pro is the data controller responsible for personal information collected through this website. Our registered address is Rivadavia 796, A4400 Salta, Argentina. You can contact us at info@credenzapro.com or by phone at +54 387 242 0644.
This Privacy Policy applies to information collected through the website credenzapro.com and through direct communications with Credenza Pro.
2. Information We Collect
We collect information in the following ways:
- Information you provide directly: When you submit our contact form, you provide your email address and a message. You may optionally provide your name. We do not collect phone numbers through our website forms.
- Information collected automatically: When you visit our website, standard web server logs may record your IP address, browser type, pages visited, and the date and time of your visit. We may use cookies and similar technologies as described in our Cookie Policy.
- Information from correspondence: If you contact us by email, we retain that correspondence for the purpose of responding to your inquiry and maintaining records of our communications.
3. How We Use Information
Personal information collected through this website is used for the following purposes:
- To respond to inquiries submitted through the contact form or by email.
- To communicate with prospective and current clients about services, project scopes, and timelines.
- To maintain records of business communications as required for our operations.
- To improve the functionality and content of our website based on aggregate usage data.
- To comply with applicable legal obligations under Argentine law.
We do not use your personal information for automated decision-making or profiling.
4. Legal Basis for Processing
Under Argentine Law 25,326 on Personal Data Protection (Ley de Protección de los Datos Personales), we process personal information on the following bases:
- Consent: When you submit our contact form, you consent to us processing your information to respond to your inquiry. You may withdraw consent at any time by contacting us.
- Legitimate interest: We have a legitimate interest in maintaining records of business communications and improving our website.
- Legal obligation: We may process personal data where required by Argentine law.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, subject to the following:
- Contact form submissions and related correspondence are retained for up to three years from the date of last communication.
- Client project files, including any personal information contained within them, are retained for five years from project completion, in accordance with Argentine commercial record-keeping requirements.
- Website analytics data is retained in aggregate form and is not linked to individual users after 26 months.
When personal data is no longer required, it is securely deleted or anonymized.
6. Sharing of Information
We do not sell, rent, or trade personal information. We may share information in the following limited circumstances:
- Service providers: We use third-party service providers for website hosting and email services. These providers process data only as necessary to provide their services and are bound by confidentiality obligations.
- Legal requirements: We may disclose information where required by Argentine law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, personal data may be transferred as part of that transaction, subject to equivalent privacy protections.
7. Cookies and Tracking
Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.
You can control cookie settings through the cookie consent tool on our website or through your browser settings. Disabling certain cookies may affect the functionality of the website.
8. Your Rights
Under Argentine Law 25,326, you have the following rights with respect to your personal data:
- Right of access: You may request a copy of the personal data we hold about you.
- Right of rectification: You may request correction of inaccurate or incomplete data.
- Right of deletion: You may request deletion of your personal data, subject to our legal retention obligations.
- Right of opposition: You may object to processing of your personal data in certain circumstances.
To exercise any of these rights, contact us at info@credenzapro.com. We will respond within 30 days. You also have the right to file a complaint with the Agencia de Acceso a la Información Pública (AAIP), the Argentine data protection authority.
9. Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure transmission protocols for our website and restricted access to personal data within our organization.
No method of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to us.
10. Contact
For questions about this Privacy Policy or to exercise your data rights, contact us:
- Email: info@credenzapro.com
- Address: Rivadavia 796, A4400 Salta, Argentina
- Phone: +54 387 242 0644
This Privacy Policy may be updated from time to time. The date of the most recent revision is shown at the top of this page. Continued use of the website after any changes constitutes acceptance of the updated policy.